More from the articles
Practical writing on practice management, billing, client experience, hiring, and legal technology.
Staying Ready for a Trust Account Audit
Trust audits find bookkeeping failures, not just fraud. This checklist covers what your records need to look like every month so an audit is never a surprise.
A Backup and Recovery Plan You Can Explain in Five Minutes
The 3-2-1 backup rule translated for a law firm, with a short checklist and the one test almost every office skips: actually restoring a file.
Stop Answering Every Message the Second It Arrives
Instant reply culture is quietly harming lawyers and clients alike. Predictable, structured responsiveness serves everyone better than being available around the clock.
The Law Practice Program or Articling: What Actually Differs
The LPP and articling both lead to licensure, but they work differently. Here is what sets them apart and how to think about which one fits your situation.
How We Survived a Five Motion Week Without Dropping a Ball
A first person account of one associate juggling five motions in a single week, and the small habits that kept every file on the rails.
Explaining an Unavoidable Delay Without Losing Trust
Delays are a normal part of legal practice. Handling them badly is not. A structured approach to the delay message keeps a client confident even when the timeline moves.
Your First Document Automation Template, Start to Finish
A step-by-step walk through auditing an existing document, writing a clean base, wiring up data fields, and testing until the template is actually ready to replace the manual version.
Clear Your WIP Before Month End
Logged time that sits too long quietly stops being billable. Here is a weekly routine that turns work in progress into sent invoices before it goes stale.
Explaining an Employment Gap as an Internationally Trained Lawyer
A gap during NCA accreditation is common and explainable. Here is how to address it on your resume, in cover letters, and in interviews without over-explaining.
How Phishing Gets Into Law Firms and How to Stop It
A realistic wire-fraud near miss at a small firm shows how convincing modern phishing looks, and the simple human checks that caught it before the money left trust.
The First Ten Minutes That Turn a Caller Into a Client
One anxious caller, two firms, and the tiny intake moments that decided who got hired. What tone, speed, and being remembered really do.
The Licensing Exams, Explained
What the barrister and solicitor licensing exams cover, how they are structured, and what to know before you start studying.