More from the articles
Practical writing on practice management, billing, client experience, hiring, and legal technology.
Collecting Aged Receivables Without Souring the Relationship
A graduated sequence of reminders and honest conversations that recovers old invoices while keeping clients willing to hire you again next time.
A Client Update Cadence That Prevents Anxious Calls
Anxious calls from clients almost always mean not enough communication, not a difficult client. A predictable update rhythm costs little and prevents the calls before they happen.
Finding a Mentor, and Being Worth Mentoring
Good mentors do not appear automatically. You have to find them, earn their time, and show up consistently. Here is how to do all three.
Choosing an Articling Principal Who Will Teach You
The principal you article under sets your baseline as a lawyer. Here is how to assess the relationship before you accept an offer.
The Conversation Nobody Wants: Turning an Unhappy Client Around
One tense call went sideways before it recovered. Here is what actually changed the moment the client stopped fighting and started to feel heard again.
Twelve Password and Two Factor Habits That Protect Your Firm
A tight checklist of authentication habits built for real law firm problems: shared logins, departing staff, and client portal access you cannot afford to lose.
NCA Route or a Canadian LLM: Choosing Your Path to Practice
The NCA and a Canadian LLM both lead to practice, but they differ sharply on cost, time, and what they give you beyond a credential.
Closing a File the Right Way
A concrete closing checklist covering trust reconciliation, retention scheduling, and the final client letter, so files close clean and stay defensible years later.
Practical Ways to Reduce Consultation No Shows
A checklist of small, low cost changes to reminders, booking, and framing that measurably cut the number of consultation clients who never arrive.
The Reference Check Questions That Actually Tell You Something
Most reference calls confirm dates and job titles and nothing else. Here is a tight list of questions and follow-ups that surface real signal about your candidate.
You Found a Trust Shortage. Now What?
A calm, plain walkthrough of the moment you spot a trust shortfall: what to check first, when your law society expects a report, and how to fix it cleanly.
A Calm Way to Tame a Chaotic Inbox of Tasks
One litigator explains the simple capture and sort ritual she uses to process an overwhelming task list every morning without panic or dropped balls.