More from the articles
Practical writing on practice management, billing, client experience, hiring, and legal technology.
Ten Things to Track During Your Articling Year
The articling year moves quickly. Tracking these ten things from day one gives you a useful record of your development and makes every step after articles easier.
Building a Legal Network When You Are New to Canada
You do not have law school classmates here yet. That is a disadvantage, but it is not permanent. There are specific ways to build genuine professional connections from scratch.
The matter intake checklist that saves you an afternoon
Consistent intake prevents the gaps that cost you time later. Here is the short list of things worth capturing on day one, and what can safely wait.
AI Meeting Notes at a Law Firm: Where They Help and Where They Do Not
A candid look at where AI transcription and meeting summaries are a genuine time-saver for law firms, and where confidentiality and professional responsibility obligations require more care.
Building a Chronology That Actually Works on a Family File
A dated chronology pulls a scattered family file into order you can argue from. Here is how to build one that serves both settlement and trial.
How to Set Up a Client Portal Your Clients Actually Use
A portal only helps if people log in. Here is a practical rollout built around adoption, so clients actually use the access you give them.
Keeping Your Contacts and Parties List Clean and Conflict Ready
A practical checklist for keeping your parties and contacts database accurate, so conflict checks and correspondence never rest on stale or duplicated data.
Closing a File So the Client Comes Back
The close of a file is the last impression your firm leaves and the moment most likely to generate a referral. A five-step closing checklist makes it deliberate rather than an afterthought.
Delegating Real Work to Your Law Clerk
A law clerk can carry substantive matter work, not just admin. Here is how to hand it over with the right supervision so you gain real leverage.
Writing an AI Policy Your Small Firm Will Actually Use
A one-page, plain-language AI policy a solo or small firm can adopt this week, tied to your competence and confidentiality duties rather than abstract principles.
How We Rebuilt Our Pay Bands After Losing a Paralegal
We lost our best paralegal to a firm across the street. Here is the honest story of what her exit taught us and how we rebuilt pay from scratch.
The Unwritten Rules of a Canadian Legal Workplace
The written rules are easy to find. The unwritten ones, how communication works, what hierarchy actually looks like, and what availability really means, take longer to learn.