More from the articles
Practical writing on practice management, billing, client experience, hiring, and legal technology.
A Plain Language Guide to Undertakings
What an undertaking really is, why it binds you and not just your client, and a simple system for tracking and answering every single one.
Where Firm Workflow Automation Is Actually Heading
A practical read on where small firm automation is going, which trends will last, which are noise, and how work will actually get routed and reviewed.
Why E Signatures Became the New Baseline for Client Trust
Secure sharing and e signatures moved from a nice convenience to a plain client expectation. Here is what that shift signals for firms still emailing PDFs.
From NCA Certificate to Your Articling Search
Your NCA certificate is in hand. What happens next, and how do you turn it into an articling offer? A checklist of the steps most people miss.
Clearing the Monday Backlog by Noon
The Monday pile-up is mostly made on Thursday and Friday. Here is the structure that gets you through the backlog by noon, and the harder truth about what causes it in the first place.
The NCA Process Explained From Start to Finish
A plain language walkthrough of every stage of the National Committee on Accreditation route, answering the questions internationally trained lawyers ask before they begin.
Reading a WIP Report Without Getting Lost in the Numbers
A hands-on walkthrough of a work-in-progress report, showing which lines to bill first and how to turn aging time into paid invoices.
Drafting a Parenting Plan Parents Actually Follow
Parenting plans fail when they are drafted to resolve a legal dispute instead of to answer how two people will actually share the daily lives of their children. Here is what makes the difference.
Quarterly Goals That Fit a Small Firm
Annual plans stall by March. Here is a ninety day cycle built for a firm of two to ten, with goals tied to the hours you actually have.
A Paralegal on Killing the Any Update Email for Good
A senior paralegal explains how proactive milestone updates cut status chasing to almost nothing, and what clients were really anxious about all along.
How to Draft an Affidavit That Holds Up Under Cross Examination
One family file, one affidavit, and the drafting choices that let a witness get through cross examination without contradicting what she had sworn.
How the Articling Search Actually Works
The articling search runs differently across provinces. Here is what actually happens, from recruit season timelines to the call you are waiting for.